Understand
Sites, occupants, flows, assets, constraints and existing services.
Facility Management service areas
One management framework for the services that operate and secure your sites.
AREA 01
Facility Management Operations
Integrated service management, multi-service contracts, service levels, team coordination and reporting for professional sites.
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AREA 02
Multi-technical Maintenance
Preventive and corrective maintenance for technical installations: HVAC, refrigeration, electrical systems, plumbing, water networks and building fabric.
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AREA 03
Cleaning & Environment
Professional cleaning, workplace upkeep, industrial cleaning, post-construction cleaning, hygiene, sanitation and grounds maintenance.
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AREA 04
Guarding & Site Security
Guarding, manned surveillance, screening, patrols, canine security and response integrated into day-to-day site operations.
Explore the area →Beyond Facility Management
Specialist Vigilus Group expertise, available whenever your sites require additional capabilities.
Electronic security, fire safety, banking equipment, security training, mobility and digital solutions can complement your Facility Management organisation through the same Group ecosystem.
Electronic securityCCTV · Access control · Intrusion
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Fire safetyStudies · Equipment · Maintenance
Discover expertise →
Banking equipmentSupply · Installation · Maintenance
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TrainingFire · First aid · Risk prevention
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Vigilus MobilityVehicles · Transfers · Business mobility
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Digital & ITIT management · Equipment · Digitalisation
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Also available through the Group: security audits, security engineering, secure transport and logistics, cash management, guarding, PPE and ATEX equipment.
See all expertise →
Vigilus method
Clear, monitored and controllable Facility Management.
A sound contract follows a clear chain: assessment, scope definition, mobilisation, service-level control and continuous improvement.
Start with an assessment →Structure
Scope, resources, frequencies, responsibilities and service levels.
Deploy
Teams, schedules, instructions, procedures and operating coordination.
Improve
Controls, reporting, corrective action and continuous improvement.
Operational strengths
Teams, service disciplines and tools coordinated in the field.
Facility Management depends on coordination. Our field teams are supported by supervision, digital reporting, mobile resources, training and the technical expertise required for each service.
✓ Trained and supervised personnel
✓ Service controls and reporting
✓ On-site and multi-site service coordination
✓ Preventive and corrective maintenance
Groupe Vigilus footprint
Our countries of operation.
A regional presence connecting local delivery teams, shared standards and specialist support across Africa and Dubai.
Senegal
Guinea
Côte d’Ivoire
Mali
Benin
Sierra Leone
Dubai
Featured services
Services tailored to how your sites actually operate.
Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Multi-technical Maintenance
Multi-technical Maintenance
Preventive and corrective maintenance for building systems: HVAC, refrigeration, electrical, plumbing, water networks and building fabric.
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Multi-technical Maintenance
HVAC Maintenance — Heating, Ventilation & Air Conditioning
Preventive and corrective maintenance of heating, ventilation, air-conditioning and air-treatment systems in professional buildings.
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Multi-technical Maintenance
Plumbing & Water Networks
Maintenance of sanitary plumbing and water networks: leak investigation, diagnostics, routine upkeep and corrective interventions.
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Cleaning & Environment
Cleaning & Maintenance
Professional cleaning and routine upkeep based on areas, usage, frequencies and quality levels agreed with the client.
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Cleaning & Environment
Office Cleaning
Office, meeting-room, washroom and common-area cleaning with frequencies adapted to usage and quality-control routines.
Learn more →Contexts & Industry Sectors
Facility Management tailored to your sector's constraints.
FM
Corporate Offices & Headquarters
A single operating framework for workplace services
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24/7
Industry, Energy & Production Sites
Maintenance, cleaning and site support adapted to operating constraints
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SLA
Hospitality, Retail & Customer-facing Sites
Facility services that support the customer and occupant experience
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1
Institutions, NGOs & International Organisations
Structured and discreet support for professional environments
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Multi-site
Banks, Finance & Multi-site Networks
Consistent facility services across branches and offices
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Flux
Logistics, Warehouses & Transport Sites
Facility services for high-flow operational environments
Explore the solution →News & Insights
Facility Management insights, news and expertise.
Facility Management Operations
25 July 2026
1 min
NGOs and institutions in Dakar: how to structure a Facility Management contract
For NGOs and institutions, Facility Management should make services reliable, discreet, traceable and easy to review.
Multi-technical Maintenance
17 July 2026
1 min
Warehouse and logistics Facility Management in Senegal: maintenance, cleaning and guarding
Logistics facilities operate around constant flows. Facility Management must keep assets available without becoming an obstacle to operations.
Multi-technical Maintenance
01 July 2026
1 min
Hotel Facility Management in Dakar: organise maintenance and cleaning without disrupting guests
In hospitality, the best maintenance is often the work guests never notice. Service planning must follow occupancy, flows and critical assets.
Photo Gallery & Field Ops
Our field operations & events in pictures.
CBAO
CBAO — Banking sector reference in Senegal
CBAO is one of Vigilus' client references. Contract scope details are not published here in order to preserve client confidentiality.Bankin…
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Coris Bank
Coris Bank — Banking & multi-site services reference
Coris Bank is among Vigilus client references in Senegal. Exact services and contractual data remain confidential.FM for banking networksBr…
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AGL
AGL — Logistics & operational environments reference
AGL is among Vigilus client references. The exact contract scope is not publicly disclosed.Logistics sites require continuous coordinationW…
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AGS
AGS — Logistics & facility services reference
AGS is among Vigilus client references. Contract details are not publicly disclosed.Logistics FM requires maintenance, cleaning, access con…
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Afrique Pesage
Afrique Pesage — Technical & transport sites reference
Afrique Pesage is a Vigilus client reference. Detailed scope remains confidential.Technical transport environments require asset availabili…
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Azalaï Hôtel
Azalaï Hotel — Hospitality & occupant experience reference
Azalaï Hotel is among Vigilus client references. Contract details are not publicly disclosed.Hospitality FM connects HVAC, plumbing, cleani…
View project →Quality & Excellence
Our 4 Official ISO Certifications.
Vigilus Facilities uses Vigilus Group certifications to structure quality, safety, environmental management and continuous service improvement.
ISO 9001:2015
Quality Management System — Requirements & operational excellence focused on customer satisfaction and process control.
ISO 14001
Environmental Management System — Environmental impact control, eco-responsibility, and site regulatory compliance.
ISO 45001
Occupational Health & Safety System — Workplace risk prevention, field safety, and staff protection.
ISO 29001
Quality Management System for Petroleum, Petrochemical & Gas Industries (Oil & Gas) — Standard for high-risk critical sites.
Partner Accreditations & Certifications
3FPT Accredited
Senegal 3FPT Fund
Accredited organization for continuing professional training and funding.
IIA Qualified
Invest In Africa (IIA)
Qualified supplier and partner under the IIA local-content standard.
They trust us
References and partners.
Companies and institutions supported on continuity, security, cleaning, maintenance and operational-performance challenges.
Site assessment
Which services should be coordinated to operate your site more effectively?
Tell us the site type, current services, constraints and priorities. We will help build the right Facility Management scope.
Operational strength · Dakar · Senegal
The people and organisation to run demanding facilities every day.
Vigilus Facilities combines large field capacity, technical expertise, supervision and management. More than 15 years of professional experience support Facility Management operations in Dakar and across Senegal.
clients
security, concierge & reception
cleaning & domestic staff
technicians & engineers
green-space specialists
drivers
Our Facility Management promise
Make facilities simpler to run, more reliable and easier to control.
Facility Management is not a stack of suppliers. It is one operating system for people, assets, providers, controls and client decisions.
Explore our FM promises →Control operating costs
Preventive maintenance, planning, consolidated suppliers and measurable service levels.
Improve availability
Criticality, preventive maintenance, escalation and faster treatment of operational issues.
One accountable contact
A dedicated Facility Manager centralises requests and coordinates teams and providers.
Measure and improve
Controls, KPIs, reporting, incident history and tracked action plans.
24/7 · Dakar · Senegal
Field execution backed by management.
Governance & continuity
A local FM organisation built to control service quality.
Supervision & controls
Explore the operating model →Field checks, documented gaps and corrective actions.
Technical & Operations leadershipExpertise and escalation for complex issues.
HSERisk prevention integrated into operations.
Continuous trainingApproved and certified trainers support workforce development.
Your operating needs
Choose the solution that matches the challenge you need to solve.
Outsourcing, multi-site management, provider transition or multi-service contracts: Vigilus structures the approach around your sites, priorities and operating constraints.
PROTECTSUR · Client portal
See what is happening on your sites — without waiting for the next report.
PROTECTSUR gives Vigilus clients one place to follow assigned staff schedules, absences and replacements, report incidents, create tickets, monitor installation or maintenance projects and access operational reporting in real time.
Staff planning
Absences & replacements
Incidents & tickets
Real-time reporting
PROTECTSUR
Client operations overview
Teams
Schedules · replacements
Requests
Incidents · Tickets
Projects
Installation · maintenance
Reporting
Operational visibility
