Organisation opérationnelle Facility Management au Sénégal

FACILITY MANAGEMENT OPERATIONS · DAKAR · SENEGAL

The operating structure behind Facility Management services in Dakar and Senegal.

Local teams, supervision, technical leadership and clear escalation paths support consistent service delivery across Dakar and Senegal.

+300

clients

24/7

operations

+30

technical specialists

4 ISO

certifications

Facility Management · Dakar · Sénégal

A local operating model built for Dakar and nationwide coverage

Vigilus combines Dakar-based operational density, 24/7 availability and management escalation with a structure deployable across Senegal.

Multi-service coordinationSLA & KPIConsolidated reporting
Vigilus field teams available 24/7 in Dakar
01Dakar · Sénégal

24/7 Facility Management operations for companies in Dakar.

Vigilus maintains round-the-clock operations in Dakar and adapts response models for sites across Senegal.

24/7 operating organisation
Under-30-minute response framework in Dakar
24/7 operations<30 min Dakar response framework+1,600 security & front-of-house staff
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Facility Management supervision and quality controls in Dakar
02Dakar · Sénégal

Supervise and control Facility Management services in Dakar and Senegal.

Vigilus supervisors and controllers verify service delivery on client sites and feed improvement plans.

Scheduled and spot field checks where applicable
Supervisors and controllers supporting operations
Supervision field managementControls execution checksKPIs contract tracking
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Technical and operations leadership for Facility Management in Senegal
03Dakar · Sénégal

Technical and Operations leadership supporting sites in Dakar and Senegal.

Vigilus field teams are backed by management able to structure methods, resources and escalation.

Technical leadership for expertise and methods
Operations leadership for resources and continuity
+30 technical specialistsTechnical DirectorOperations Director
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HSE risk prevention and Facility Management in Senegal
04Dakar · Sénégal

Integrate HSE into Facility Management services in Dakar and Senegal.

Vigilus has a dedicated HSE department supporting technical and soft FM services.

Risk prevention integrated into operations
Procedures, controls and field feedback
HSE dedicated function4 Group ISO certifications+2,000 field staff across services
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Continuous training for Vigilus Facility Management teams
05Dakar · Sénégal

Continuously train Facility Management teams in Dakar and Senegal.

Vigilus continuously trains technical and service teams to match site-specific requirements.

Continuous training adapted to roles and missions
Approved and certified trainers
Continuous trainingApproved trainersCertified trainers
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Social protection and Vigilus Facility Management teams in Senegal
06Dakar · Sénégal

A structured social protection framework for Facility Management teams in Senegal.

Vigilus field employees work under contracts and benefit from IPM medical coverage and occupational health.

Medical coverage through IPM
Employees working under employment contracts
Contracts field teamsIPM medical coverageDoctor occupational health
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Local operating coverage

From a Dakar headquarters to a multi-site network across Senegal.

The Facility Management model is sized according to location, operating hours, assets, occupant flows and business criticality. Dakar benefits from strong field density; nationwide clients can use common SLAs, controls and consolidated reporting across their sites.

Dakar

Local operating density

Senegal

Nationwide deployment

Multi-sites

SLA · KPI · reporting

Sierra Leone

Regional presence

Turn these principles into a measurable FM contract.

We start with your sites, assets, current services, geography, constraints and priorities.

Request an FM assessment

Vigilus Assistant

Available 24/7