300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Operating model · Technical & operations leadership · Dakar · Sénégal
Technical and Operations leadership supporting sites in Dakar and Senegal.
Vigilus field teams are backed by management able to structure methods, resources and escalation.
+50 · technical specialistsTechnical · DirectorOperations · Director24/7 · operations
Local FM partner
Dakar-based operating capacity, nationwide service deployment and one governance model for multi-site organisations across Senegal.
Request an FM assessmentVigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO
9001 · 29001
14001 · 45001
Facility Management local · Dakar · Sénégal
Escalation capability for Facility Management in Senegal
Complex incidents may require management beyond the first technical level.
Technical and Operations leadership support Dakar and national multi-site contracts.
Dakar
Headquarters, offices, hotels, banks and professional facilities.
Senegal
Nationwide and multi-site service organisation.
One governance model
SLA · KPI · controls · reporting
How it works · Dakar · Senegal
A promise supported by an operating method, not just a claim.
Technical leadership for expertise and methods
Operations leadership for resources and continuity
HSE integrated into operational decisions
Structured escalation for complex issues
Operating sequence
01
Detect
02
Escalate
03
Allocate resources
04
Track resolution
01
Technical leadership
Technical management supports maintenance methods and complex diagnosis.
maintenance methods
technical escalation
complex diagnosis
expert coordination
technical prevention
02
Operations leadership
Operations management coordinates resources, continuity and supervisors.
resource allocation
service continuity
supervision
escalation
multi-service coordination
03
Why the client benefits
The Facility Manager has access to higher technical and operational levels when issues require it.
clear accountability
available expertise
structured escalation
faster decisions
client reporting
Services de Facility Management · Dakar · Sénégal
The operating services behind this commitment.
Each service can be deployed individually in Dakar or integrated into a multi-service contract for sites across Senegal.
Multi-technical Maintenance
Multi-technical Maintenance
Preventive and corrective maintenance for building systems: HVAC, refrigeration, electrical, plumbing, water networks and building fabric. The offer also includes technical studies, sizing, equipment supply, installation, testing, commissioning and refurbishment as required by the site and applicable rules.
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Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Facility Management Operations
Site Assessment & Mobilisation
Operational assessment before an FM contract starts: assets, existing services, critical issues, needs and mobilisation plan.
Learn more →FAQ · Facility Management · Dakar · Sénégal
Questions asked by companies in Dakar and Senegal
How does this support the Facility Manager?
It provides escalation and specialist leadership.
Why separate technical and operations roles?
They address different but complementary responsibilities.
Is this only for maintenance?
No. Operations leadership supports all field services.
Facility Management assessment in Dakar