Service continuity during working hours
Corporate Facility Management in Dakar
Facility Management for companies, offices and headquarters in Dakar.
Vigilus coordinates maintenance, HVAC, cleaning, guarding, reception and general services through one operating framework, a dedicated Facility Manager, controls and client reporting.
+300
clients
+30
technical experts
+300
cleaning staff
+1 600
security & front-of-house staff
24/7
operational availability
Sector operating model
Corporate Offices & Headquarters
Vigilus supports Dakar offices with technical and soft FM services.
Multi-site organisations across Senegal can use common SLAs and reporting.
In corporate buildings, comfort, technical availability, cleanliness and visitor flows are interconnected. Integrated FM treats them as one operating system.
We start with spaces, assets, operating hours, flows and service expectations before defining responsibilities, frequencies, service levels and escalation rules.
Operating priorities
✓
Workplace comfort and availability
✓
Preventive maintenance
✓
Consistent office hygiene
✓
Controlled visitor flows
✓
Consolidated reporting
Operational challenges
The FM contract must reflect real operating constraints.
The FM scope must reflect how the site is actually used, its assets, flows and service priorities.
Clean and functional workspaces
Preventive maintenance of technical assets
Consistent reception, access and service quality
Recommended FM scope
Services selected for this type of operating environment.
The final scope is defined after assessment; these services represent the most relevant building blocks for the sector.
Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Multi-technical Maintenance
Multi-technical Maintenance
Preventive and corrective maintenance for building systems: HVAC, refrigeration, electrical, plumbing, water networks and building fabric.
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Multi-technical Maintenance
HVAC Maintenance — Heating, Ventilation & Air Conditioning
Preventive and corrective maintenance of heating, ventilation, air-conditioning and air-treatment systems in professional buildings.
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Cleaning & Environment
Office Cleaning
Office, meeting-room, washroom and common-area cleaning with frequencies adapted to usage and quality-control routines.
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Guarding & Site Security
Guard & Surveillance
Manned guarding integrated into site operations: presence, checks, patrols, instructions and incident reporting.
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Front-of-house & Occupant Services
Corporate Reception
Front-of-house reception for visitors and occupants, orientation, flow management and first-level workplace support.
Learn more →How it works in practice
Concrete operating situations, not generic promises.
Busy headquarters
Coordinate HVAC, plumbing, electrical, cleaning, reception and guarding around working hours.
Multi-tenant building
Create clear request, priority and reporting processes.
Office network
Standardise service levels across several locations.
Operating promise
One partner, one Facility Manager, one view of performance.
Dedicated Facility Manager
A single operating contact coordinates the agreed FM scope and action plans.
Reporting & KPIs
Incidents, preventive work, controls and outstanding actions are converted into useful client information.
HSE & supervision
Supervisors, controllers and a dedicated HSE department support field execution and escalation.
24/7 · Dakar
Operational availability 24/7, with intervention within 30 minutes across Dakar when the agreed intervention framework applies.
Sector references
Experience alongside recognised organisations.
A selection of organisations illustrating our experience in this operating environment.
AVSF
FAQ
Questions before structuring the FM contract
Can services be grouped under one contract?
Yes. Maintenance, cleaning, reception and guarding can be managed under one FM framework.
How do you limit disruption?
Planned work is aligned with operating hours and asset criticality.
How is quality controlled?
Through supervision, checks, agreed SLAs/KPIs and action plans.
Site assessment
Build a Facility Management scope around your actual operations.
Assets, surfaces, operating hours, flows, current suppliers, incidents and priorities: we start from facts before defining the service model.