300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Facility Management promise · Accountability · Dakar · Sénégal
A dedicated Facility Manager for your services in Dakar and across Senegal.
Vigilus gives Dakar-based and multi-site organisations one accountable contact for integrated Facility Management.
1 · dedicated FM contact+300 · clients+15 years · experience24/7 · operations
Local FM partner
Dakar-based operating capacity, nationwide service deployment and one governance model for multi-site organisations across Senegal.
Request an FM assessmentVigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO
9001 · 29001
14001 · 45001
Facility Management local · Dakar · Sénégal
Why one Facility Management contact matters in Dakar
Separate providers create fragmented accountability.
A dedicated Facility Manager consolidates service management for Dakar and Senegalese multi-site operations.
Dakar
Headquarters, offices, hotels, banks and professional facilities.
Senegal
Nationwide and multi-site service organisation.
One governance model
SLA · KPI · controls · reporting
How it works · Dakar · Senegal
A promise supported by an operating method, not just a claim.
One clearly accountable client contact
Coordination of technical and soft services
Escalation to operations, technical leadership or HSE
One consolidated view of requests and performance
Operating sequence
01
Define scope
02
Centralise requests
03
Coordinate services
04
Report to the client
01
The cost of fragmented responsibility
When each service works separately, the client often becomes the coordinator. Integrated FM creates one accountable operating layer.
centralised requests
cross-service coordination
incident priority
action tracking
escalation
02
What the Facility Manager actually does
The FM lead follows scope, SLAs, requests, actions and service quality, consolidating information from technical and operational teams.
service reviews
SLA/KPI tracking
consolidated reporting
action plans
client decisions
03
An escalation structure behind one contact
The Facility Manager is supported by Technical and Operations Directors, supervisors, controllers and HSE.
technical leadership
operations leadership
supervision
quality control
HSE
Services de Facility Management · Dakar · Sénégal
The operating services behind this commitment.
Each service can be deployed individually in Dakar or integrated into a multi-service contract for sites across Senegal.
Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Facility Management Operations
External Vendor Management, SLAs & KPIs
External vendor management with clear responsibilities, SLAs, KPIs, quality controls, action plans and consolidated reporting.
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Facility Management Operations
CMMS & Operational Reporting
Structured tracking of requests, maintenance work, asset history and indicators to improve traceability and equipment management.
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Facility Management Operations
General Services
Coordination of day-to-day support services for offices and professional sites, either standalone or integrated into an FM contract.
Learn more →FAQ · Facility Management · Dakar · Sénégal
Questions asked by companies in Dakar and Senegal
Is the Facility Manager permanently on site?
Presence is defined according to contract scope and site needs.
Does one person replace specialist managers?
No. The Facility Manager coordinates specialists and escalation.
Does the client keep visibility?
Yes. Reporting and service reviews keep performance transparent.
Facility Management assessment in Dakar