300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Facility Management promise · Measure & improve · Dakar · Sénégal
Measure and improve Facility Management performance in Dakar and across Senegal.
Vigilus turns field activity into useful performance information for Dakar sites and multi-site organisations across Senegal.
KPI · contract-specific indicatorsCMMS · technical traceability+300 · clients4 ISO · Group management framework
Local FM partner
Dakar-based operating capacity, nationwide service deployment and one governance model for multi-site organisations across Senegal.
Request an FM assessmentVigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO
9001 · 29001
14001 · 45001
Facility Management local · Dakar · Sénégal
From intuition to measurable FM performance in Dakar
Dakar facilities need clear service evidence, not only impressions.
Consolidated reporting helps Senegalese multi-site organisations compare service levels and prioritise action.
Dakar
Headquarters, offices, hotels, banks and professional facilities.
Senegal
Nationwide and multi-site service organisation.
One governance model
SLA · KPI · controls · reporting
How it works · Dakar · Senegal
A promise supported by an operating method, not just a claim.
KPIs tied to real site priorities
Controls and evidence of execution
Technical history and CMMS
Client performance reviews
Operating sequence
01
Collect
02
Control
03
Analyse
04
Decide and improve
01
Measure what explains service quality
KPIs should answer operational questions rather than fill dashboards.
preventive completion
incident criticality
open action ageing
repeat failures
quality controls
02
From field control to client reporting
Supervisors, technicians and controllers feed a consolidated view prepared by the Facility Manager.
field controls
work traceability
variance summary
action plans
performance reviews
03
Continuous improvement means treating causes
Trend analysis helps adjust maintenance plans, resources, procedures, SLA targets and investment priorities.
trend analysis
root-cause review
maintenance plan adjustment
SLA review
action effectiveness
Services de Facility Management · Dakar · Sénégal
The operating services behind this commitment.
Each service can be deployed individually in Dakar or integrated into a multi-service contract for sites across Senegal.
Facility Management Operations
CMMS & Operational Reporting
Structured tracking of requests, maintenance work, asset history and indicators to improve traceability and equipment management.
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Facility Management Operations
External Vendor Management, SLAs & KPIs
External vendor management with clear responsibilities, SLAs, KPIs, quality controls, action plans and consolidated reporting.
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Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Facility Management Operations
Site Assessment & Mobilisation
Operational assessment before an FM contract starts: assets, existing services, critical issues, needs and mobilisation plan.
Learn more →FAQ · Facility Management · Dakar · Sénégal
Questions asked by companies in Dakar and Senegal
Which KPIs do you use?
They depend on the service and contract.
Does the client receive reporting?
Yes, with format and frequency defined for the contract.
Is CMMS mandatory?
No. The tool must support the process and level of traceability required.
Facility Management assessment in Dakar