300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Operating model · Supervision & controls · Dakar · Sénégal
Supervise and control Facility Management services in Dakar and Senegal.
Vigilus supervisors and controllers verify service delivery on client sites and feed improvement plans.
Supervision · field managementControls · execution checksKPIs · contract tracking+300 · clients
Local FM partner
Dakar-based operating capacity, nationwide service deployment and one governance model for multi-site organisations across Senegal.
Request an FM assessmentVigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO
9001 · 29001
14001 · 45001
Facility Management local · Dakar · Sénégal
Quality control for outsourced services in Dakar
Outsourcing should not mean losing visibility.
Common controls can be consolidated across multi-site operations in Senegal.
Dakar
Headquarters, offices, hotels, banks and professional facilities.
Senegal
Nationwide and multi-site service organisation.
One governance model
SLA · KPI · controls · reporting
How it works · Dakar · Senegal
A promise supported by an operating method, not just a claim.
Scheduled and spot field checks where applicable
Supervisors and controllers supporting operations
Service gaps documented, measured and tracked
Corrective plans with owners and deadlines
Operating sequence
01
Define standards
02
Inspect on site
03
Qualify gaps
04
Correct and verify
01
Verify actual execution
Controls confirm that planned services are really delivered at the expected standard.
presence checks
instruction compliance
service quality
anomaly reporting
traceability
02
Correct issues before they repeat
Supervision supports teams, replacements and operational escalation.
field coaching
continuity
deviation escalation
corrective actions
recurrence tracking
03
Connect controls to reporting
Control results feed contract KPIs and client reviews.
SLAs
quality KPIs
client reporting
service reviews
continuous improvement
Services de Facility Management · Dakar · Sénégal
The operating services behind this commitment.
Each service can be deployed individually in Dakar or integrated into a multi-service contract for sites across Senegal.
Facility Management Operations
External Vendor Management, SLAs & KPIs
External vendor management with clear responsibilities, SLAs, KPIs, quality controls, action plans and consolidated reporting.
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Facility Management Operations
Integrated Facility Management
Coordinated management of maintenance, cleaning, guarding, reception and general services through one operating point of contact.
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Facility Management Operations
CMMS & Operational Reporting
Structured tracking of requests, maintenance work, asset history and indicators to improve traceability and equipment management.
Learn more →FAQ · Facility Management · Dakar · Sénégal
Questions asked by companies in Dakar and Senegal
Are controls announced?
Methods depend on the service and operating model.
What happens after a deviation?
It is corrected, escalated and tracked as needed.
Does the client see results?
Relevant results are included in reporting and service reviews.
Facility Management assessment in Dakar