Facility Management outsourcing and multiservice coordination in Dakar

Facility Management outsourcing · Dakar · Senegal

Outsource Facility Management without losing operational control.

For organisations that want to transfer several facility services to one accountable operating model while retaining clear visibility of service levels, incidents and decisions.

Your FM project

We start from your sites, current services, constraints and priorities to define a clear operating scope.

Assess my outsourcing project

Operational strength · Dakar · Senegal

A Facility Management company in Dakar backed by nationwide field capacity.

Technical teams, cleaning staff, security and reception personnel, green-space specialists, drivers, supervisors and management support Facility Management services in Dakar and across Senegal.

Why Vigilus →

+300

clients

+1 600

security & front-of-house

+300

cleaning staff

+30

technical specialists

+20

green-space staff

+50

drivers

4 ISO

9001 · 29001 · 14001 · 45001

Who we serveDakar · Senegal · multi-sites Client references+300 clients · Senegal Our coverageSenegal · Sierra Leone

Define the right outsourcing scope

The operating model is built around sites, hours, critical assets, occupancy, existing suppliers and the responsibilities the client wants to retain.

✓multi-technical maintenance
✓cleaning and environment
✓guarding and security
✓front-of-house services
✓supplier and general services management

Move from fragmented suppliers to one governance model

A Facility Manager can coordinate specialist teams through shared planning, escalation and reporting.

✓one accountable contact
✓service-level agreements
✓controls and reporting
✓technical escalation
✓improvement plans

Manage the transition

A structured initial review protects operational continuity when responsibilities are transferred.

✓initial assessment
✓asset inventory
✓transition plan
✓phased takeover
✓start-up review

Choose the operating model

Internal team, multiple suppliers or integrated Facility Management?

There is no universally superior model. The useful comparison is who carries coordination, employment, technical escalation, controls and reporting in each option.

Decision point	Internal management	Multiple suppliers	Integrated Facility Management
Coordination	Client team	Client coordinates interfaces	Facility Manager
SLA · KPI	Defined internally	Often fragmented by supplier	Consolidated governance
Reporting	Client consolidates	Several reporting formats	One consolidated view
Escalation	Internal resources	Supplier by supplier	FM + Operations + Technical + HSE