Level 1 & 2 IT Support in Dakar - Vigilus Facilities

Digital & IT solutions — IT Outsourcing & Support · Dakar · Senegal

Level 1 & 2 IT Support in Dakar and across Senegal.|

Helpdesk and technical support services.

ISO 9001 / 29001 / 14001 / 45001
Dakar & nationwide Senegal coverage
Trained & supervised teams
Client reporting & controls

Local service · Dakar · Senegal

Level 1 & 2 IT Support: expertise for professional organisations

Helpdesk and technical support services.

Vigilus Facilities combines local field teams, supervision and an operating model deployable across Senegal.

Level 1 & 2 IT Support in Dakar - Senegal

Scope of service in Dakar & Senegal

Helpdesk and technical support services.

We provide you with a single point of contact to improve the handling of your calls and the resolution of incidents and problems. Our teams handle all technical support requests, guaranteeing a rapid response and effective resolution at each level of intervention.

Need support with a professional project?

Share your needs and constraints to receive a tailored technical proposal.

Request a quote

Vigilus Group · Key figures

People and expertise behind every assignment.

An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.

Our client references
Our reach
300+

Clients supported

Banks, hotels, businesses, institutions and industrial operators across the Group's activities.

Security, concierge & reception teams

Field teams
3,100+

Security & reception staff

Security personnel, concierge staff and reception teams supporting operations on client premises.

Cleaning

400+

Cleaning staff

Maintenance

50+

Technical experts

Landscaping

20+

Green-space professionals

Mobility

50+

Professional drivers

Group certifications

4 ISO

9001 · 29001
14001 · 45001

Vigilus Assistant

Available 24/7