300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Digital & IT solutions · Dakar · Senegal
IT Outsourcing & Support in Dakar and across Senegal.|
Full IT infrastructure outsourcing.
ISO 9001 / 29001 / 14001 / 45001
Dakar & nationwide Senegal coverage
Trained & supervised teams
Client reporting & controls
Local service · Dakar · Senegal
IT Outsourcing & Support: expertise for professional organisations
Full IT infrastructure outsourcing.
Vigilus Facilities combines local field teams, supervision and an operating model deployable across Senegal.
Service scope in Dakar & Senegal
A structured service for professional facilities.
Vigilus Facilities provides **IT outsourcing and managed services in Dakar** to allow businesses in Senegal to focus on their core activities while enjoying high-performance and secure information systems.
Our B2B IT outsourcing services
- Systems & Network Monitoring: Real-time surveillance of servers, databases, and Internet connections to prevent downtime.
- Helpdesk User Support: On-site or remote technical assistance to resolve daily issues encountered by your employees.
- Data Backup & Security: Automated off-site backups, security patching, and access control for sensitive files.
Delegate your IT infrastructure management to our certified technicians to reduce operating costs and secure your tools.
This service includes
5 sub-services
Digital & IT solutions
Level 1 & 2 IT Support
Helpdesk and technical support services.
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Digital & IT solutions
Office IT Support
Administrative and office support services.
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Digital & IT solutions
Follow-the-Sun Support
Global 24/7 IT service integration.
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Digital & IT solutions
Overflow Management
IT support overflow and surge management.
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Digital & IT solutions
Systems & Network Monitoring
Proactive IT systems and network monitoring.
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Other services in this service area Digital & IT solutions
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Vigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO