300+
Clients supported
Banks, hotels, businesses, institutions and industrial operators across the Group's activities.
Digital & IT solutions — IT Outsourcing & Support · Dakar · Senegal
Overflow Management in Dakar and across Senegal.|
IT support overflow and surge management.
ISO 9001 / 29001 / 14001 / 45001
Dakar & nationwide Senegal coverage
Trained & supervised teams
Client reporting & controls
Local service · Dakar · Senegal
Overflow Management: expertise for professional organisations
IT support overflow and surge management.
Vigilus Facilities combines local field teams, supervision and an operating model deployable across Senegal.
Scope of service in Dakar & Senegal
IT support overflow and surge management.
We handle overflow and off-hours calls from your existing support team.
Our team takes over when your internal support is full or unavailable, ensuring that each request is processed as quickly as possible without service interruption.
More services in this field
Other services in this service area Digital & IT solutions
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Vigilus Group · Key figures
People and expertise behind every assignment.
An overview of the Group's client portfolio, field workforce and specialist capabilities across its activities in Senegal.
Security, concierge & reception teams
Field teams3,100+
Security & reception staff
Security personnel, concierge staff and reception teams supporting operations on client premises.
400+
Cleaning staff
50+
Technical experts
20+
Green-space professionals
50+
Professional drivers
4 ISO