Real Estate, Condominiums & Residences

Real-estate Facility Management in Dakar

A well-run building is visible in the quality of its daily services.

Maintenance, elevators, cleaning, guarding, concierge and grounds services can be coordinated under one operating model.

+300

clients

+50

technical experts

+400

cleaning staff

+3,100

security & front-of-house staff

24/7

operational availability

Sector operating model

Real Estate, Condominiums & Residences

Multi-occupant buildings often suffer from fragmented service ownership.

This page covers building operations, not property transactions or rental management.

Operating priorities

✓

Functional common areas

✓

Asset availability

✓

Access management

✓

Occupant requests

✓

Reporting

Operational challenges

The FM contract must reflect real operating constraints.

The FM scope must reflect how the site is actually used, its assets, flows and service priorities.

01

Shared asset availability

02

Common-area cleanliness

03

Access management

04

Occupant requests

Recommended FM scope

Services selected for this type of operating environment.

The final scope is defined after assessment; these services represent the most relevant building blocks for the sector.

How it works in practice

Concrete operating situations, not generic promises.

01

Multi-tenant office building

Coordinate technical and soft services.

02

Residential condominium

Structure cleaning, guarding and concierge.

03

Residence with shared assets

Plan elevator and building maintenance.

Operating promise

One partner, one Facility Manager, one view of performance.

Dedicated Facility Manager

A single operating contact coordinates the agreed FM scope and action plans.

Reporting & KPIs

Incidents, preventive work, controls and outstanding actions are converted into useful client information.

HSE & supervision

Supervisors, controllers and a dedicated HSE department support field execution and escalation.

24/7 · Dakar

Operational availability 24/7, with intervention within 30 minutes across Dakar when the agreed intervention framework applies.

Organisations in this sector

Experience alongside recognised organisations.

Other organisations from this field whose logos are available in our partner media library.

All client references

Other organisations in this sector

Logo Sablux
Logo CBRE Excellerate
Logo BIG Immobilier
Logo Envol Immobilier
Logo Indépendance Immobilier
Logo Socabeg
Logo SCI Ciring
Logo CDE
Logo Mota-Engil

FAQ

Questions before structuring the FM contract

Do you provide property management?

This page covers Facility Management. Property and rental management are handled separately by Vigilus Properties.

Can you cover common areas only?

Yes, the scope is defined by zone and responsibility.

Can one person coordinate services?

Yes, a Facility Manager can coordinate the agreed scope.

Site assessment

Build a Facility Management scope around your actual operations.

Assets, surfaces, operating hours, flows, current suppliers, incidents and priorities: we start from facts before defining the service model.

Request the assessment

Vigilus Assistant

Available 24/7