Real Estate, Condominiums & Residences

Real-estate Facility Management in Dakar

A well-run building is visible in the quality of its daily services.

Maintenance, elevators, cleaning, guarding, concierge and grounds services can be coordinated under one operating model.

+300

clients

+30

technical experts

+300

cleaning staff

+1 600

security & front-of-house staff

24/7

operational availability

Sector operating model

Real Estate, Condominiums & Residences

Multi-occupant buildings often suffer from fragmented service ownership.

This page covers building operations, not property transactions or rental management.

Operating priorities

Functional common areas

Asset availability

Access management

Occupant requests

Reporting

Operational challenges

The FM contract must reflect real operating constraints.

The FM scope must reflect how the site is actually used, its assets, flows and service priorities.

01

Shared asset availability

02

Common-area cleanliness

03

Access management

04

Occupant requests

How it works in practice

Concrete operating situations, not generic promises.

01

Multi-tenant office building

Coordinate technical and soft services.

02

Residential condominium

Structure cleaning, guarding and concierge.

03

Residence with shared assets

Plan elevator and building maintenance.

Operating promise

One partner, one Facility Manager, one view of performance.

Dedicated Facility Manager

A single operating contact coordinates the agreed FM scope and action plans.

Reporting & KPIs

Incidents, preventive work, controls and outstanding actions are converted into useful client information.

HSE & supervision

Supervisors, controllers and a dedicated HSE department support field execution and escalation.

24/7 · Dakar

Operational availability 24/7, with intervention within 30 minutes across Dakar when the agreed intervention framework applies.

FAQ

Questions before structuring the FM contract

Do you provide property management?

This page covers Facility Management. Property and rental management are handled separately by Vigilus Properties.

Can you cover common areas only?

Yes, the scope is defined by zone and responsibility.

Can one person coordinate services?

Yes, a Facility Manager can coordinate the agreed scope.

Site assessment

Build a Facility Management scope around your actual operations.

Assets, surfaces, operating hours, flows, current suppliers, incidents and priorities: we start from facts before defining the service model.

Request the assessment

Vigilus Assistant

Available 24/7